ipSCAPE was founded in Sydney, Australia in 2005, by four contact centre veterans with a vision – to offer the rich feature-set of the traditional on-premise contact centre delivered from the cloud with SaaS pay-as-you-use commercials.
From the very beginning ipSCAPE was designed to be agile and simple to use and manage, and quickly became known for its innovative solutions. Ten years later, with operations in Europe, Asia and Australia, ipSCAPE is a multi-award winning organisation counting some of the world’s most recognisable brands within its stable of clients.
The first contact centre platform provider world-wide to offer pure Software as a Service (SaaS) commercial terms, ipSCAPE empowers all businesses, regardless of size, to create and run world-class cloud contact centres.
Proudly founded in Australia, citizen of the world
Although ipSCAPE now has operations in 27 countries, the head office is still in Sydney, Australia. The support team and core R&D team still sit in the same office as the CEO.
As technology has evolved and customers have increasingly demanded the seamless use of multiple communication channels, ipSCAPE has remained on the leading edge of innovation, delivering the essential features that contact centres need in the age of the dynamic digital customer.