The Outbound Dialler improves contact rates, increases agent productivity and reduces customer wait times.
Our simple, easy-to-use analytics programs allows all call recordings to be analysed in real-time to identify key words, phrases or emotions.
Call recording is a standard element of ipSCAPE’s solution. Call recordings can be accessed as soon as a call has been wrapped.
Real experiences using ipSCAPE
See what some of our customers have to say