What is True Cloud?
True Cloud is the delivery of technology where you only pay for what you use, can access as much capacity (i.e. bandwidth and features) as you need and you’re in control of making changes to the software and telecommunications.
Is True Cloud different from hosted technology?
Hosted is often on premise infrastructure located in a third party or in house data centre. Hosted has capacity limitations which are driven by the way the solution is built e.g. server limitations, number of software licenses purchased, type of software licenses purchased, rack space or telecommunications that is capped. Hosted is typically managed by your third party provider or IT department which increases cost and reduces business control and agility.
How does PAYG work?
All IPscape clients can benefit from Pay-As-You-Go (PAYG) pricing. PAYG means that IPscape clients only pay for what they use but at the same time can access as much capacity (i.e. bandwidth and software features) as they need to support business operations. Visit our pricing page for more details.
Do I have to replace all my legacy technology including PABX?
Most customers have legacy technology in place and the normal answer is no you do not need to replace the existing systems. The True Cloud model enables integration of software and telecommunications with your existing systems. IPscape will always undertake fast but thorough due diligence on any existing infrastructure (covering PC’s, LAN, Firewalls, PABX, ACD, telecommunications to determine how the IPscape technology service can be simply and easily enabled.
Is True Cloud secure?
Security experts consistently maintain that the biggest security threats are not in the Cloud – company processes, people and collusion remain the highest risk areas. Some also believe that True Cloud can be more secure than traditional managed solutions as customers benefit from constant monitoring, best of breed technology and receive the very latest in security updates immediately.
Am I protected for Disaster Recovery?
The standard IPscape service offers many compelling points to deliver business continuity including multiple data centres, telecommunications carriers, clustered infrastructure and real time monitoring. These features are powerful value points because most alternate solutions will charge extra to mitigate points of failure. Agents also have the ability to log in and connect to the system from anywhere provided they have access to a sufficient broadband connection and laptop. As standard IPscape undertakes a DR review with every client to explore whether a 99.99% or a 99.999% (or higher) level of resilience is needed. The new IPscape DR solution also enables clients to build a custom DR plan which is tailored to their business needs.
Can True Cloud deliver benefits for MNCs?
Global MNCs are facing more competitors from more countries and sectors than ever before. Many of these competitors are leaner, faster, more agile and more responsive to customer needs than large MNCs. True Cloud technology can help MNCs create agility and business control, to test new markets and products at minimal risk and to engage with customers in new innovative ways. Traditional IT technologies often act as a barrier to greater agility and business control.