Home
IPscape - Software as a Service (SaaS) for Contact Centres


IPscape is a specialist in hosted or SaaS call centre technology and consulting - specifically we offer a pay as you go (PAYG) model that bundles telco and software into a per second usage basis. IPscape targets SME's with less than 100 seats because these companies have until now struggled to afford the capex of enterprise call centre technology.  The founders of IPscape are determined to continue to innovate and adapt to build a brand recognised for changing the call centre technology landscape.

 

 
What we do

We provide Software as a Service (SaaS) and Consulting for contact centres typically less than 100 seats. We provide enterprise level contact centre features for inbound, outbound or blended operations delivered via VoIP or normal phone lines (PSTN) on a PAYG basis. No upgrades, no hardware, no maintenance…a service that simplifies the way contact centre technology is priced, delivered, and supported.  Ask us how we can do it in minutes !!

Our Consulting skills are based on methodologies and practical experience that assists our clients to operate and optimise world class service and telemarketing centres.

Read more...
 
The problems IPscape solves
  • Get call centre technology & telco as a variable cost
  • Get IVR push and Reverse IVR for customer contact now
  • Use it when you need it - e.g. short term campaigns
  • Deploy in minutes instead of weeks
  • Flexibility - enable agents at home or link multiple sites
  • Self management - you manage the technology
  • Enterprise features for inbound or outbound operations 
  • Reduce outbound call costs with VoIP and per second billing
  • Protect against business interruption with IPscapeDR
  • Support that reflects the mission critical nature of call centres
 
© 2008 ipscape.com.au